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Mangalore Foods Legal & Policy Center

Privacy Policy

How Mangalore Foods collects, uses, and protects your personal information and delivery details across our website.

Last updated: September 2026

1. Information We Collect

When you order authentic coastal food from Mangalore Foods or interact with our website or WhatsApp desk, we collect:

  • Contact Details: Full Name, WhatsApp Mobile Number, and Email Address.
  • Delivery Information: House/Flat number, Street, Area, Pincode, and GPS delivery coordinates.
  • Order History: Dish preferences, transaction records, and communication transcripts.
  • 2. How We Use Your Information

    We use your information exclusively to:

  • Process, prepare, and deliver your weekend food orders safely.
  • Dispatch live order confirmations, dispatch alerts, and delivery tracking via WhatsApp, SMS, and Email.
  • Provide real-time customer support and AI concierge assistance for your queries.
  • Send optional weekend menu specials and promo announcements to opted-in customers.
  • 3. Payment Security

    All online payments on Mangalore Foods are securely processed through Razorpay with 256-bit SSL encryption. We never store your credit card numbers, debit card details, UPI PINs, or net banking credentials on our servers.

    4. WhatsApp & Customer Communications

    By signing in via 1-Tap WhatsApp or submitting an order, you agree to receive essential transactional updates (order confirmation, kitchen status, delivery tracking). You can manage notification settings anytime or reply "STOP" to WhatsApp messages.

    5. Contact Us

    For any privacy-related questions or data deletion requests, contact us:

  • Email: admin@mangalorefoods.in
  • Phone / WhatsApp: +91 94825 78936
  • Kitchen Address: Mathikere, Bengaluru, Karnataka, India
  • Have Questions About Our Policies?

    Our kitchen desk and customer support team are available 7 days a week to assist you.